• increased productivity, trust and morale
• decreased stress and conflict
• improved team functionality and communication
• improved leadership, management and supervisory capabilities
• improved influencing skills
• improved performance management competence
• common vision and improved strategic clarity
• improved organizational results
• increased sales and profits
• increased market share
• improved customer service
• increased customer loyalty
• increased job satisfaction
• improved problem-solving & conflict-resolution
• increased personal awareness
• improved quality of life and personal satisfaction

Client List:

• Tennessee Valley Authority (TVA) Office of the Inspector General
• SMG Knoxville Convention Center
• ORNL Federal Credit Union
• Blue Cross Blue Shield of Tennessee
• Premier Surgical Associates, PLLC
• EdFinancial Services
• Philips Consumer Electronics
• DeRoyal Industries
• Apartment Association of Greater Knoxville (AAGK)
• Tennessee Health Management Information Association (THIMA)
• Oak Ridge Chamber of Commerce
• Knox Training Partnership or other Public Course Offerings–    participating companies or organizations include:
- US Cellular
- Air National Guard – McGhee Tyson Military Base
- Oak Ridge Associated Universities (ORAU)
- Y-12 Federal Credit Union
- Pellissippi State Technical Community College
• The University of Tennessee Employee & Organizational Development
• The University of Tennessee Extension Leadership Team
• The University of Tennessee Extension Family & Consumer Sciences Department
• The University of Tennessee Professional & Personal Development Program
• The University of Tennessee Institute for Public Service Municipal Technical Advisory Service
• The University of Tennessee Institute for Public Service County Technical Assistance Service
• Appalachia Service Project
• Knox Area Rescue Ministries (KARM)
• Luminary United Methodist Church
• Colonial Heights United Methodist Church
• Fountain City United Methodist Church
• Norwood United Methodist Church
• Flewellyn Baptist Church, Cedar Hill, TN
• John Sevier Baptist Church
• Living Water Church
• Real Life Church
• Knoxville Christian Business Coalition
• East Tennessee Project Management Institute (ETPMI)
• American Society for Training & Development (ASTD) – Smoky Mountain Chapter
• Tennessee Valley Human Resource Association (TVHRA)
• Federally Employed Women (FEW) Association of Oak Ridge
• Oak Ridge Human Resource Association (ORHRA)
• Halls Business & Professional Association
• Knoxville Downtown Kiwanis
• Knoxville Northside Kiwanis
• Knoxville Norwood Kiwanis


“Asking Rhonda to be a speaker at our annual 3-day conference was one of the best decisions I have made as a coordinator. Her stories and “down to earth” approach gave practical wisdom and insight that could be used in both professional and personal lives. She is an excellent speaker to get a group energized for the day. One of the conference participants stated, “Rhonda was wonderful and really spoke to my heart. If she had been the only speaker, it would have been worth the trip to the conference.” I will definitely ask Rhonda to deliver more motivational programs in the future.” Cindi R. Reynolds, 2007 Conference Coordinator, Employee & Organizational Development, The University of Tennessee

“Rhonda is an exceptionally talented individual who spends the right amount of time getting to know her clients and understanding their mission and vision. She has helped Appalachia Service Project foster a greater commitment to performance management and outcomes with our programs. If you're looking for someone with experience and knowledge to help you transform your organizational culture, hire Rhonda. Top qualities: Great Results, Good Value, High Integrity” David Bryant, Chief Philanthropy Officer, Appalachia Service Project

“Rhonda is one of the most dynamic trainers we’ve ever hired! She brings heart and vitality to a room. Thank you for bringing out the “human” side of our management team!” Brandi Matson, Assistant Vice President, Training, EdFinancial Services

"I have always been impressed by Rhonda’s ability to come into a group, quickly build trust and rapport, help them clarify problems or targets and use innovative tools and approaches to help them stay on track and achieve those targets as a team. Rhonda is a high energy, dynamic leader!" Eva Todd, HR Director, Philips Consumer Electronics Corporation

"Rhonda’s work has changed the landscape of our organization. She has helped out Executive Team and Board create a dynamic vision for the organization and has led training for our entire staff, which has introduced us to a common language and helped each employee understand how his/her specific job helps the organization reach its overall goals. Rhonda’s work with us did not include just a presentation of theory, but her active walk with us through implementation and beyond. Rhonda is a delight to work with, a great storyteller, entertaining presenter, and a consultant who really knows her stuff!” Susan Crow, President & CEO, Appalachia Service Project, Inc.

"Rhonda is a very personable and open person. She is an excellent story teller and presenter. She connects with the group and is easy to follow and understand. She always makes excellent points and touches the heart – it is a learning experience. Her presentation made the whole conference complete. Please have her back again.” A Participant in the 2008 University of Tennessee Administrative Professionals Retreat








Rhonda Jones Sparks

c/o Bright Hope Training & Consulting
P.O. Box 50730
Knoxville, TN 37950

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